What is Haekka Engagements?

Haekka’s Engagements feature is designed to keep employees actively participating in training by incorporating interactive elements directly into their workflow. Unlike traditional training, which often feels passive and disruptive, Haekka enables organizations to collect insights, test knowledge, and reinforce learning—all without employees having to leave their daily tools like Slack.

Why Use Engagements?

Organizations use Engagements for several reasons:

• Gauge Understanding: Ensure employees grasp training material through quizzes and surveys.
• Encourage Interaction: Create a two-way learning experience that goes beyond passive content consumption.
• Gather Feedback: Collect direct responses from employees to improve training and workplace initiatives.
• Track Compliance and Acknowledgments: Confirm employees have reviewed and understood critical policies or security updates.
• Measure Behavior & Engagement: Track user actions like clicks on external resources to measure engagement levels.

Now, let’s break down the different types of Engagements you can create with Haekka.

Types of Engagements in Haekka

1. Quizzes (Scored Answers)

Best for: Testing knowledge and reinforcing learning.

Quizzes allow you to assess employee understanding of key concepts. Each question has a correct answer, making it an effective way to measure retention and training effectiveness. Organizations often use quizzes to:

• Reinforce cybersecurity training (e.g., “Which of the following is a sign of a phishing email?”).
• Test compliance knowledge (e.g., “What is the maximum fine for a GDPR violation?”).
• Conduct skills assessments for professional development.

Why it’s valuable: Immediate feedback helps employees recognize gaps in their knowledge while enabling organizations to measure overall training effectiveness.

2. Surveys (Unscored Answers)

Best for: Collecting opinions and self-reported data.

Surveys provide a way to gather qualitative insights from employees without assigning scores. These are useful for:

• Security Culture Assessments: Understanding employee perceptions of cybersecurity within the company.
• Compliance Readiness: Checking how confident employees feel about compliance policies.
• Training Effectiveness Reviews: Asking employees how helpful or engaging they find training.

Why it’s valuable: Surveys provide insight into employee sentiment, helping organizations fine-tune their training and security strategies.

3. Feedback (Collect Written Responses)

Best for: Gathering open-ended feedback.

Unlike surveys, which usually involve multiple-choice or scaled responses, Feedback Engagements allow employees to submit written responses. These are particularly useful for:

• Gathering real-world security concerns from employees (e.g., “Have you encountered any suspicious emails recently?”).
• Capturing suggestions for training improvements.
• Collecting incident reports or security-related observations.

Why it’s valuable: Direct input from employees offers deeper, more actionable insights than multiple-choice surveys alone.

4. User Acknowledgment

Best for: Confirming policy reviews and compliance training.

This type of engagement ensures that employees have read and acknowledged important company policies, compliance training, or security updates. Some common use cases include:

• Acknowledging new cybersecurity protocols.
• Confirming completion of mandatory training.
• Agreeing to updated company policies.

Why it’s valuable: This creates an auditable record of compliance, ensuring employees have seen and agreed to critical information.

5. External URL (Track Clicks)

Best for: Driving engagement with external resources.

If you want employees to visit an external resource—whether it’s a new training module, policy document, or security awareness campaign—you can track clicks using this Engagement type. Common examples include:

• Sharing a phishing simulation test link.
• Encouraging employees to review updated policies.
• Directing employees to an interactive training module.

Why it’s valuable: Tracking clicks helps measure engagement with external learning materials, showing whether employees are taking action on important resources.

How to Get the Most Out of Haekka Engagements

To maximize engagement and effectiveness:✅ Use a mix of Engagement types to reinforce learning, collect insights, and drive participation.

✅ Embed Engagements within workflows (e.g., Slack) to minimize disruption and increase response rates.

✅ Analyze Engagement data to refine training content and ensure continuous improvement.

✅ Personalize Engagements to make interactions more relevant and meaningful for employees.

Conclusion

Haekka’s Engagements feature transforms training from a one-way broadcast into an interactive, measurable, and effective experience. Whether you’re testing knowledge with quizzes, gathering insights through surveys, or confirming policy acknowledgments, Engagements help organizations create a security-aware and compliance-ready workforce—without pulling employees away from their daily work.

Want to see Engagements in action? Try Haekka today and bring learning into the flow of work! 🚀

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